Does delivery to a Parcel Locker count as "Delivered"
Buyer claims item was not delivered
USPS tracking shows it was delivered to a parcel locker
Does that count as Delivered according to Amazon (I used Amazon Shipping)
Does delivery to a Parcel Locker count as "Delivered"
Buyer claims item was not delivered
USPS tracking shows it was delivered to a parcel locker
Does that count as Delivered according to Amazon (I used Amazon Shipping)
17 replies
Seller_AXC06kcsKI1qG
Yes it counts as delivered
Seller_z3XfkorVSmnEY
Yup....just had a personal item delivered to a "parcel locker."
Seller_CW0P5hgbsiqWX
Yes, that is scanned delivered, however this is a typical scam some buyers play to get free products ann refunds from sellers who do not know the scam.
The buyer has a post office box at their local delivery station zip code. The buyer uses their personal physical street address when ordering from Amazon. But what Amazon and the seller does not know is the buyer has placed a standing order with the local post office to hold all packages at the OP Box. Then they attempt to collect a refund from the seller, especially new sellers at this time of the year. They claim that tracking shows the item never arrived.
Seller_ToPPYvOWlyp9j
Along w/ the scam explained by @SELL C, there's another.
With a parcel locker delivery, the buyer often has a cluster mailbox. Forced to take a few more steps(The key to the locker is left by carrier in a recipient's mail box, buyer must walk a couple steps to open the locker on the other side of the cluster boxes).
So if the recipient is lazy/totally clueless, they might not find the parcel(Good excuse as if they needed one w/ AMAZON. Once a seller refunds, the buyer suddenly "finds" the key....)
Curbside boxes usually are larger so a parcel can fit inside or the carrier delivers to the front door-which is when porch pirates get into play.
Dominic_Amazon
Hi @Seller_h0WaPqGtY5LRD,
If the address was a parcel locker and the package was delivered there, yes this was delivered. If they are claiming it didn't arrive they need to file a claim with Amazon and please ensure you have all the proper documentation.
Best,
Dominic
Seller_SoEgExWsFfFdl
yes it does. Don't let scammers take advantage of you, fight for every package
Seller_BXSlplchUW8I5
I had one order delivered to a Parcel Locker, but buyer claimed A-Z. I appealed, but Amazon rejected it "not enough evidence it was delivered".
Seller_z1JDNz6de1lqc
But I looked everywhere it is not there please refund me!