Featured Offer (Buy Box) Ineligable For All Listings but our Account is Healthy, don't know why
Greetings: @Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Danny_Amazon @Jameson_Amazon
Hi Amazon Professionals,
We have been selling on Amazon for many years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for all of our products with no reasons. lost two days on 1st, 2nd July, this week on 18th, 19th, lost the all listings' Buy Box option again.
Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!
Account Health Rating - 208
Order Defect Rate - 0%
Late Shipment Rate - 0%
Valid Tracking Rate - 98.86%
Thanks in advance!!!
My Case ID: 15659664651
Featured Offer (Buy Box) Ineligable For All Listings but our Account is Healthy, don't know why
Greetings: @Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Danny_Amazon @Jameson_Amazon
Hi Amazon Professionals,
We have been selling on Amazon for many years, well aware Amazon policies and doing our best to maintain our account health. We lost listings' Buy Box option for all of our products with no reasons. lost two days on 1st, 2nd July, this week on 18th, 19th, lost the all listings' Buy Box option again.
Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!
Account Health Rating - 208
Order Defect Rate - 0%
Late Shipment Rate - 0%
Valid Tracking Rate - 98.86%
Thanks in advance!!!
My Case ID: 15659664651
1 reply
Nano_Amazon
Hello @Seller_Ve5LFme81JGij
Thanks for reaching out to Amazon Forums. I reviewed the case ID you shared with us, and the ASINs mentioned there appear to have the feature offer, so I assume issue was solved.
Let me know if you need further assistance.
Best,
Nano
