Royal mail tracked 48 not accepted at post office!
Since Saturday post offices across my city are not accepting parcels with tracked 48 labels (as there's a nationwide issue with them).
As I found that out when already at the post office, I paid for them to dispatch my parcels with tracked 24 instead, but it doesn't seem they scanned them at the depot (if you bring a label that you made yourself, they scan it at the parcel shop right away/ if you purchase a label add to the parcel shop they only scan it at the depot)...
I edited all consignments on Amazon to match the new tracking codes which they gave me.
What else can I do? Is the lack of a depot scan a problem?
Royal mail tracked 48 not accepted at post office!
Since Saturday post offices across my city are not accepting parcels with tracked 48 labels (as there's a nationwide issue with them).
As I found that out when already at the post office, I paid for them to dispatch my parcels with tracked 24 instead, but it doesn't seem they scanned them at the depot (if you bring a label that you made yourself, they scan it at the parcel shop right away/ if you purchase a label add to the parcel shop they only scan it at the depot)...
I edited all consignments on Amazon to match the new tracking codes which they gave me.
What else can I do? Is the lack of a depot scan a problem?
6 replies
Seller_FQHkqHJI5SqTh
Tracked 24/48 usually has at least 4 scans as it travels through the network, anyone of which will satisfy VTR.
Not unusual to skip a scan; seems to be happening more often recently.
Seller_4jaHlE3EDp5hj
It is apparently due to RM using a new range of codes which have not been made available to the post office.
Seller_K8edOfPu9HEmN
It was a software problem apparently, something to do with the bar code, not all sub-post offices got the software patch.
