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Im new to amazon after adding my first product i am getting this message under search supressed

Request selling approval for policy compliance

Reason: Product requires approval to sell.

When i click it, it says "We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible products in New, Used, Refurbished, Collectible condition(s)"

My product is not a health and personal care catergory. after reading the forums i can see things related to brand however this is an unbranded (generic) item. Please help

I am having issues with not receiving an OTP To my phone number for some reason. I requested to to get my account back by turning off OTP but they never emailed me back about turning it off. And for some reason they aren’t calling me back when I request and when I send an email request they said we have closed this case due to my account being deactivated. I don’t understand how do I contact Amazon about this issue? Please someone help, my number works fine and I can’t activate my account unless OTP is off.

Hi

I have requested five times that Seller Support and Account Health escalate my case: 10764167772 ( one of many).

My account is suspended yet seller support confirmed I can have my account reactivated under case ID: 10718678062 as seems a ASIN was incorrectly flagged due to a false review claim. I have no violations on my account. So seems unusual a single ASIN can cause this.

I requested 5 times to seller support to escalate and they ignore the question always. I have supplied all information I can to Account Health, with my supplier happy to work with Amazon as they have confidential agreements.

How can I get someone to look into this as seems unusual that I have agreement to reactivate, yet its still not?

Any help appreciated.

Regards

Daniel

Amazon has completely ruined me after all my hard work, sweat, and tears. From day one, I have had ongoing issues with Amazon, as can be seen in my previous discussions with support. Now, my account has been deactivated because they were unable to verify my submitted information—despite the fact that I have already explained this multiple times. Keep in mind that my information was previously verified.The issue originally started with the deposit method. I registered as a sole trader, which should have allowed me to use my personal bank statement for verification. Initially, my account was successfully verified, and everything was in order. However, after almost a year of dealing with various Amazon-related issues, I finally got my product up and running. In my second month, I experienced significant growth, with nearly 60 sales in the first five days of February this was a huge milestone for me.The real problem began when I tried to withdraw funds to continue my production. My withdrawal attempts failed multiple times, so I contacted support. After investigating together, we determined that the issue was related to my bank’s location. I updated the details accordingly and attempted to reverify my account, but the verification failed. When I contacted support again, they told me that the name on my bank statement did not match the business name on my account. I was then advised by an Amazon representative that, as a sole trader, I should change the business name to my personal name. I followed this instruction, only for it to trigger a full re-verification of my account, which failed because the updated name no longer matched the original documents I had previously submitted. As a result, my account was deactivated.I have explained this entire situation to Amazon multiple times, but Seller Support does not seem to fully understand my case. Their responses have been vague and unhelpful, and communication has been difficult. Despite resubmitting all of the original documents that were previously accepted, Amazon refuses to review them properly.I have invested an incredible amount of time, money, and effort into building my business, only to be blocked from accessing my own funds. Amazon’s handling of this situation has been incredibly unfair, and I am now at a complete standstill. I need this issue resolved immediately so I can continue my business operations.Can someone please help me? Im on the verge of a mental breakdown

Case ID :10786316592

@Angie_Amazon

@Winston_Amazon

@Spencer_Amazon

@Seller_mIRnuhdx7l5sN

Can you explain what the benefits of using Amazon Buy Shipping are anymore?

A to Z claims - two purchased via Amazon Buy Shipping and still got ODR?

You keep saying its being looked at but I can see posts going back months/years with the same problem.

Hello everyone,

I’m reaching out here because I’m in an extremely difficult situation, and I’m hoping someone can offer advice or help. My seller account was suspended due TO ONE ASIN on October 1st, 2024 which was when I was hospitalized for the delivery of my baby. I NEVER ship or sell THIS ASIN ON AMAZON (AMAZON CAN VERIFY FROM ORDER HISTORY AND SHIPMENT HISTORY) .

I listed This ASIN (sports brand )in my inventory. I do have proof of inventory, and I want to make it clear also that OUR DISTRIBUTOR IS AUTHORIZED with valid invoices, all of which are acceptable to Amazon. Please don’t question the authenticity, as I can guarantee they’re 100% genuine.

I’ve already submitted all necessary documents: bank statements, dispatch proof, and supply chain documents. Despite this, I keep receiving the same generic responses from Amazon’s support team. I’m at my wit's end, and I’m in a dire financial situation. I have a toddler, a newborn, and this issue is adding so much stress to my already overwhelming circumstances.

I’m pleading for some real assistance here. Does anyone have advice on how to escalate this, or has anyone experienced something similar? I really really reallyyyyyyy need to get my account back in good standing, as I can’t afford to lose it.

Thank you in advance for any help or guidance!

Kind regards,

Has anybody realized that payment for some FBA orders are not clearing?

Usually max 1 hour after the order gets shipped, the money should be available, now some orders are not cleared yet after many hours.

Anyone else the same problem?

Interesting one:

The product listing page has changed, and if you try and check 'upload status' for previously uploaded spreadsheet files - they have all disappeared! So no past Batch ID's to review, and in my case - used to validate an error is Amazons and not mine - you cant!!

Anybody know why, and how you access past Batch ID's these days?

Hello, I have applied and have been approved to sell an item, however when I go onto list it, it again asks for approval to sell and to again provide invoice etc. please advice, thanks