Seller Forums
Sign in
Sign in
imgSign in
imgSign in

Browse discussions

pinPinned by community manager
user profile
Seller_z3k8APxGfbQEK
user profile
Seller_PV4J6jJxA3nTD
user profile
Seller_EohERCxAk5Ynn
user profile
Seller_RguKGMHvWFmo3
user profile
Seller_AJRkrWzM7LfGZ
user profile
Seller_DxdSm70iJS2JN
user profile
Seller_vZEymUp2OA5lJ
user profile
Seller_ge0gg5KP9qJAr
user profile
Seller_m3jUYB9Bgjzra
user profile
Seller_1fj4AotUlRWVZ
user profile
Seller_hZUTvDSe4KWMY
Sort by
Latest activityRecently createdMost viewedMost voted
Filters
Date/timeAll timePast dayPast weekPast monthPast three monthsPast yearDate range
Quick filters
Discussions
Categories
Tags

Browse discussions

pinPinned by community manager
user profile
Seller_z3k8APxGfbQEK
user profile

As a new Amazon seller in the UK, it's important to have control over where your products are listed and sold. While Amazon's European marketplace integration offers exciting expansion opportunities, you may want to start by focusing solely on the UK market. Here's how to adjust your settings to sell exclusively on Amazon.co.uk.

Why Focus on One Marketplace?

  • Simplifies your selling operations
  • Reduces complexity of managing multiple marketplaces
  • Allows you to master one market before expanding
  • Helps avoid unintended international orders
  • Provides better control over shipping costs and logistics

Step-by-Step Guide to Limiting Sales to Amazon.co.uk

1. Deactivate Other European Marketplaces

  • Sign in to Seller Central
  • Go to Settings > Account Info
  • Select "Holiday Settings" for each marketplace:

2. Update Your Shipping Settings

  • Navigate to Settings > Shipping Settings
  • Uncheck international shipping options
  • Ensure only UK shipping methods are selected
  • Save your changes

3. Verify Your Settings

  • Confirm your shipping options are limited to UK addresses
  • Review your account settings to ensure all changes are saved

Future Considerations

When you're ready to expand beyond the UK market:

  • Reactivate desired marketplaces by removing holiday settings
  • Update shipping settings to include international options
  • Review local regulations and requirements for each marketplace
  • Consider using Amazon's European Fulfillment Network (EFN)

Pro Tips:

  • Keep your listings updated while marketplaces are inactive
  • Monitor your account settings regularly
  • Save your original marketplace settings for future reference
  • Document any specific requirements for each marketplace for future expansion

Need Additional Help?

❗ Remember: You can always expand to additional European marketplaces when your business is ready. Starting with a focused approach in the UK market can help build a strong foundation for future growth.

0 votes
0 votes
23 views
1 reply
Latest activity
user profile
Seller_PV4J6jJxA3nTD
user profile
Amazon seller fees
by Seller_PV4J6jJxA3nTD
Amazon replied

discussion.Hi I need some help please with the amazon seller feels. I have 2 products let's take the first one my core fees are showing as £5.51 with a net profit of £10.24 but im actually getting £9.15 why is this? Is it that VAT? I am not VAT registered in the UK and why do they not include that in the core fees its very misleading. The other product is similar core fees showing as £4.84 with a net proceed of £7.15 but what I'm actually getting is £6.03 so this difference of around £1 per item is not what I had expected as I look at the core fees. Thanks in advance

0 votes
0 votes
9 views
1 reply
Latest activity
user profile
Seller_EohERCxAk5Ynn
user profile
Bank & account verification
by Seller_EohERCxAk5Ynn
Amazon replied

Hi everybody,

All of sudden Seller Central has needed me to reverify my account details multiple times in the last month, this causes disruption to my sales (buy boxes lost, etc), my biggest issue is I can't seem to get my bank account verification completed anymore, it keeps saying the details don't match even though they do and the bank statement is recent, not a screenshot and my name clearly on it, etc.

I've even tried another bank account but seem to be having the same issue.

Is there someone in Amazon support who can explain why my account is needing to reverify often and what the issue is and how to resolve getting my bank verified again...

0 votes
0 votes
12 views
2 replies
Latest activity
user profile
Seller_RguKGMHvWFmo3
user profile
£7000 + balance can't get payout on any of it
by Seller_RguKGMHvWFmo3

I know this is partly/mostly due to DD+7 but utterly riduculous that a Sole Trader is meant ot finance this cashflow gap

1 vote
0 votes
64 views
1 reply
Latest activity
user profile
Seller_AJRkrWzM7LfGZ
user profile

Amazon charged me 0.20 GBP to amazon AE - what is this?

Upon googling, it looks like amazon UAE store - my deposit method isnt set up there, i assume it was an authentication payment of some kind?

My bank flagged it for fraud and they are asking me to clarify it

0 votes
0 votes
128 views
5 replies
Latest activity
user profile
Seller_DxdSm70iJS2JN
user profile
Reactive my account
by Seller_DxdSm70iJS2JN
Amazon replied

how do I reactivate my account?

0 votes
0 votes
71 views
3 replies
Latest activity
user profile
Seller_vZEymUp2OA5lJ
user profile
Information
by Seller_vZEymUp2OA5lJ
Amazon replied

Can anyone please explain why my account won’t accept a card I log in use my card for standard Amazon pay the fees and did the 1 POUND / EURO transaction to verify my card sent in bank statements and ID but it’s still saying card need to be verified I click what they need and send what they want but still nothing and customer service is not great they do nothing either

Any information would be great

Thanks

0 votes
1 vote
124 views
6 replies
Latest activity
user profile
Seller_ge0gg5KP9qJAr
user profile

Hello@Seller_z3k8APxGfbQEK, I hope you can help!

We manage a number of accounts and within the last week, started to notice VINE orders showcasing a financial figure, which then impacts our business reports.

However, not even a week ago VINE orders were coming through as £0, which has been the norm for many years.

Attached are two different account transactions for 2 individual VINE orders.

One dated 7th June 2025 includes the Product Charges as £0 and the Promo Rebates as £0 too. As mentioned this has been the norm for all previous VINE orders.

The order dated 16th June 2025 includes the Product Charges as £6.99 and the Promo Rebates as -£6.99, so although the sale proceeds still show £0, in our Business Reports it makes it seem we have sold significantly more, when we actually haven't, this then impacts our third party reporting software, and completely throws the metrics.

As shown in the Business Dashboard screenshot, on the 13th June 2025 for one account, we had 20 orders claimed for VINE, and 1 genuine sale for £19.98, this should have been our total business for the day, but because it is factoring in the new VINE figures it instead shows it as £159.78.

Please can you help investigate and determine whether this is an error, or if it is in fact the new way of reporting VINE orders and if so, can some information be released by Amazon to alert sellers of this?

Thank you.

0 votes
0 votes
18 views
1 reply
Latest activity
user profile
Seller_m3jUYB9Bgjzra
user profile

Hi I have been ignoring the alert to update my selling information and today saw my account put on hold until i uploaded the info required. I did this earlier today and submitted but nothing has changed. Tried submitting multiple times but still nothing. Spoke with seller help and they said i haven't yet pressed submit. Tried using different docs and still no change.

Does this normally take a while to be looked at or should it be pretty instant? After i click submit the next page says the information is being reviewed and the page will refresh in 30 seconds. After a minute or so it refreshes and prompts me to "review and update my selling on amazon account information". Back on the dashboard there is nothing to say my uploaded information is under review and there is no sign of any change after pressing submit except I get a performance notification which states "We are conducting a review of your Amazon Payments Account. We need additional information or documents to continue with your account verification. In accordance with regulations, you must complete an account verification process. Please go to the Identity Information page to provide the required information or documents:"

Am i doing something wrong? My account has been on hold all day and I can't see how to get it back active again. I have checked each document fits the criterea they have asked for and that all information provided matches.

Many thanks for any help that can be offered!

1 vote
0 votes
521 views
25 replies
Latest activity
user profile
Seller_1fj4AotUlRWVZ
user profile

In a nutshell-

We have been selling on SC for years now. Recently asked to re-verify business information to continue selling. We complete all the requested info (Beneficiary owners, proof of address, HMRC statement etc). When we submit, the page refreshes and just shows the info we submitted with no actions points. Then we get this email-

"Hello,

We are conducting a review of your Amazon Payments Account. We need additional information or documents to continue with your account verification.

Why have I received this message?

In accordance with regulations, you must complete an account verification process.

What do I need to do?

Please go to the Identity Information page to provide the required information or documents: https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard "

When we click the link, it just takes us back to the same page, asking us to save the same info all over again, and the cycle continues. Account has been temporarily de-activated. Amazon Support have been ZERO help in all this and in the meantime we will still be charged storage for goods we can't sell through no fault of our own.

HELP!!!

0 votes
0 votes
41 views
7 replies
Latest activity
user profile
Seller_hZUTvDSe4KWMY
user profile
Amazon closes account
by Seller_hZUTvDSe4KWMY
Amazon replied

I am an Italian account and a novice. I haven't studied Amazon's rules yet and my account was closed directly. Their customer service is also not good, and they repeatedly verified my patience. I am sad and have decided not to do Amazon in the future

0 votes
1 vote
57 views
2 replies
Latest activity