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Seller_k3oWYDCksyCAO
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Seller_fPTMhN3MYlhhJ
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Seller_v9OdVFr81Mx9e
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Seller_d8Vd98q0F64Sn
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Seller_PdcwrB461C05x
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Seller_k3oWYDCksyCAO
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Payment not clearing
by Seller_k3oWYDCksyCAO

Has anybody realized that payment for some FBA orders are not clearing?

Usually max 1 hour after the order gets shipped, the money should be available, now some orders are not cleared yet after many hours.

Anyone else the same problem?

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16 replies
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Seller_fPTMhN3MYlhhJ
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How do I do Identity verification? (UK)
by Seller_fPTMhN3MYlhhJ

I have tried in vain to do the identity verification for a UK selling account. A link was sent saying login and select US, but that option isn't in the dropdown list. If I select UK the link gives an invalid address message. Help please!

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Seller_v9OdVFr81Mx9e
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Wir versuchen seit Wochen das Konto frei zu bekommen.

Es werden eine Rechnung des Stromversorgers mit Datum und eine Gewerbeanmeldung gefordert. Die haben wir mehrfach gemäß der Richtlinien hochgeladen. Immer wieder bekommen wir die gleiche Standardmail die uns erklärt, dass es abgelehnt wurde und was wir hochladen sollen.

Genau das laden wir auch immer hoch. Neulich hatte ich ein Telefonat mit einer Mitarbeiterin und auch sie sagte sie verstehe das nicht. Alles würde passen und sie bespricht den Fall und ruft zurück. Hat sie am nächsten Tag auch getan. Leider war ich in einem Termin und habe das verpasst. Ergebnis: Wieder die gleiche Mail.

Was können wir noch tun?

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Seller_PySdyFt3zizjN
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Removal order issue
by Seller_PySdyFt3zizjN
Amazon replied

Hi,

I ned an expert opinion.

I created a removal order of 106 units on 20th December because Amazon restricted that ASIN and deleted it.

Removal id: 2412201PMQ

FNSKU: X0022NGJH

Case id :10755003912

So far I received only 75 units in 7 shipments and 71 received damaged.

I contacted several time with SS and provided all required details how they credited me £27 .

I submitted invoice my 1 unit cost is £4 however SS told me I had credited you according to Amazon lost and damage policy.

I need expert advise what I should do now?

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Seller_mS10UjVYuuGor
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Well that went smoother than expected Amazon
by Seller_mS10UjVYuuGor

I'm amazed, so credit where it is due, some Amazon verification systems work.

After opening a second company my accountant in his wisdom put it together with my original company into a VAT group. HMRC in their wisdom decided to quash the old VAT number and issue a completely new one for the group, of course negating everywhere I had the old number lodged (why they couldn't just use the old one I do not know).

Imagine my dread when I remembered I'd need to change it in Seller Central, visions of account deactivation, funds withheld and complete reverification instantly sprung to mind so admittedly I put it off for a while.

Today I thought it has to be done at some point so read the instructions and that said to first remove the old VAT number first (assumed deactivation would be instant at that point) so gingerly pressed the button. Nothing happened except the old VAT number disappeared and an email arrived telling me I'd been unsubscibed from auto invoicing. Surprised I still had access to Seller Central I entered the new VAT number remembering to add GB in front and expected to need to upload new VAT certificate etc but nothing, it just said verifying. At that point I went to make a coffee expecting emails of what I'd need to upload etc. But no, nothing arrived.

10 mins later I plucked up the courage to refresh the page and to my amazement, without uploading a single document or being deactivated at all it said verified. Thinking I was hallucinating I went away from the page and came back, still verified with the new number. I've rejoined auto invoicing and just have to wait severn days for that to become active so perhaps a few invoice uploads for any business orders and that's it.

Well done Amazon, some of your verification tools work.

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Seller_jg8WdaqVyXixN
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Closed Account
by Seller_jg8WdaqVyXixN

Hello,

When an account is closed, would I be able to reinstate it?

If not, can I create a brand new selling account?

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Seller_d8Vd98q0F64Sn
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My January Seller Fee VAT invoices have started to appear in the Tax Document Library, but for the first time there are no Advertising invoices in the Tax Document Library. Has anyone else noticed this? They are normally the first ones to appear.

I know there are advertising invoices available in Amazon Ads, but the ones there aren't consolidated for the whole month. The whole-month invoices are the most useful for reclaiming VAT.

I'm a UK VAT-registered seller, selling in the UK & across Europe.

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Seller_PdcwrB461C05x
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VAT AND REFUND
by Seller_PdcwrB461C05x

what happens if I am a VAT registered on amaOn and I dont hit the minimum threshold of 90K in a year. So Do I get my VAT deduction back from amazon ? If yes how is it ?

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Seller_L0Bw3huPV4ixB
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Hi there

A number of my sales, which now have been dispatched, are not showing under Transaction View In the payments dashboard. Has anyone had this before?

Thanks

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Seller_j34HB0J1U0o0M
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Switching from solo trader to LTD
by Seller_j34HB0J1U0o0M

Hi, I am selling on amazon as a solo trader but now I want to use my LTD company. Anyone know what I should do exactly on Amazon please? Solo trader is same as the LTD director. Thank you

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