Bank & account verification
Hi everybody,
All of sudden Seller Central has needed me to reverify my account details multiple times in the last month, this causes disruption to my sales (buy boxes lost, etc), my biggest issue is I can't seem to get my bank account verification completed anymore, it keeps saying the details don't match even though they do and the bank statement is recent, not a screenshot and my name clearly on it, etc.
I've even tried another bank account but seem to be having the same issue.
Is there someone in Amazon support who can explain why my account is needing to reverify often and what the issue is and how to resolve getting my bank verified again...
Bank & account verification
Hi everybody,
All of sudden Seller Central has needed me to reverify my account details multiple times in the last month, this causes disruption to my sales (buy boxes lost, etc), my biggest issue is I can't seem to get my bank account verification completed anymore, it keeps saying the details don't match even though they do and the bank statement is recent, not a screenshot and my name clearly on it, etc.
I've even tried another bank account but seem to be having the same issue.
Is there someone in Amazon support who can explain why my account is needing to reverify often and what the issue is and how to resolve getting my bank verified again...
2 replies
Seller_ZVAz3d5lZuGid
This isn't Amazon support - for that you need to open a case with them via Help, top right.
If you tag in some forum mods they may be able to advise, but their powers are limited.
Danny_Amazon
Hello @Seller_EohERCxAk5Ynn- and thank you for posting about this concern. Our teams may need to verify information to ensure disbursements can be sent and to ensure Amazon and its selling partners comply with all applicable laws.
If you are continuing to face issues in this regard, please see this guidance on managing bank account information, this overview of the Global seller identity verification process, and the associated FAQs. You may also find it prudent to connect directly with our seller support team for account-specific guidance.
Thank you,
Danny
