Im new to amazon after adding my first product i am getting this message under search supressed

Request selling approval for policy compliance

Reason: Product requires approval to sell.

When i click it, it says "We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible products in New, Used, Refurbished, Collectible condition(s)"

My product is not a health and personal care catergory. after reading the forums i can see things related to brand however this is an unbranded (generic) item. Please help

I am facing an unexpected and frustrating issue with my listings on Amazon. A total of 150 ASINs of my pullover hoodies have been suspended under a food and safety violation, which makes absolutely no sense since my products are clothing items, not food.

Without any prior warning, the sale of my items was completely stopped, and I have now been asked to appeal each ASIN individually. As part of the appeal, I need to provide:

Care instructions

Address mentioned on packaging

Material composition

However, all of this information is already included on my product labels and listings. I do not understand how this qualifies as a safety concern or why my listings were flagged in the first place.

To make matters worse, I have to wait 30 days before I can even request the removal of my inventory. Only after that can I apply for reinstatement, which is unnecessarily delaying my business operations.

This seems like a flawed and unfair system, especially when the issue is clearly a mistake. Has anyone else faced this? What’s the best way to escalate this and get my listings reinstated sooner?

Would really appreciate any guidance or insights from fellow sellers.

Urgent: Incorrect Item Returned by Customer – Assistance Required

Dear Amazon Customer Support,

We have received a return from a customer; however, the item returned does not match the product originally purchased from us.

Order ID: 406-1624415-5415512

Purchased Item: LuxHome 100% Polyester Eyelet Curtains - Modern Design, Easy Care, 2 Pcs for Living Room, Olive Brown, (130 cm x 281 cm)

Returned Item: [Incorrect Item Received] also recieve 1 piece

We kindly request your assistance in resolving this matter. Could you please guide us on the next steps to address this issue and ensure a fair resolution for both the customer and our business?

Looking forward to your prompt response.

Best regards,

Ayesha Javed

Basel FZE Customer Support

Hello everyone,

We’ve been facing an ongoing issue with Amazon UK blocking our female exfoliation tools due to a supposed requirement for approval. These products are dermaplane tools, which contain specialized exfoliation blades designed to remove dead skin cells and peach fuzz—they are not traditional razor blades and cannot be used in the same way.

Despite the fact that these tools are widely sold on Amazon and meet the exemption criteria for bladed products, our listings have been blocked, and we’ve been unable to get them reinstated. According to Amazon’s own guidelines, bladed products are restricted except for specific exemptions, including:

"Razor blades permanently enclosed in a cartridge or housing with less than 2 mm of blade exposed."

Our dermaplane tools fall under this exemption, as the blades are permanently enclosed and designed solely for safe, gentle exfoliation—they cannot cut skin. Yet, despite following all guidelines and providing supporting evidence, our appeals to Amazon have gone unanswered.

What makes this even more frustrating is that many other sellers, including international competitors, continue to list and sell identical products without issue. It seems like an inconsistency in enforcement, and we know we’re not the only sellers impacted by this kind of arbitrary restriction.

Has anyone else faced similar problems with Amazon blocking products that clearly comply with their policies? How have you managed to get past these restrictions? We would appreciate any advice, and hopefully, by bringing attention to this issue, we can push Amazon to address it properly.

Looking forward to hearing your thoughts!

@Seller_ZyGdB49sb7An4@Seller_Huz6FT08OxHAR Are you able to further assist?

Thanks,

Chris @ Jungle Culture

Help

Case ID 10716089792

ASIN B07P3W8JJ7

Issue - Product Safety Recall issued by Belgium on this product 17/01/2025 - Amazon is scheduled to destroy my stock on 13/02/2025

Is there a Moderator who can take a look at this, it has been going on for over 8 months. All I ever get is an automated response.

The issue - about a year ago Belgium decided this product is a BIOCIDE. It's not, we have provided evidence countless times including from the actual manufacturer of the chemical that it isn't. But whatever we do Belgium seem set.

To correct the issue I was advised to CHANGE the listing to amend the description, which along with the rest of the evidence would 'un-suppress' the listing and the product recall would then 'go away'

However NOTHING I do to the UK master listing will affect the suppressed Belgian listing. I have tried running a DELETE / UPDATE on the UK listing. I have tried running a DELETE / UPDATE on the Belgian listing, on 22/01/25 AMAZON CUSTOMER SUPPORT tried amending the listing - Nothing changes the Belgian listing (I think because it is suppressed it simply blocks changes) and if I contact CS the response is 'lets try changing the listing.. 24 hours goes by and .. nothing)

on 21/11/2024 I received an email saying the listing had been deleted from the Belgian catalog. I thought OK I don't care - at least that's and end to it.

However on 17/01/2025 - Belgium issued a Product Safety Recall on my stock in the UK warehouse.

This despite the fact the product is not on sale in Belgium, is not in the Belgian catalog. The product is definitely legal here in the UK. The product isn't a biocide etc etc.

HOW CAN BELGIUM tell the UK to remove a product not sold in Belgium.

It seems to me there is some sort of error in the Amazon system that prevents changes to suppressed European listings.

It seems to me there is an error in the Amazon system that allows foreign countries to destroy legally held stock in the UK even if they don't sell the product.

What is the resolution? I am over 8 months and probably 60+ hours into this.