Follow-Up on Compliance Review – Case ID 11267190122
Dear [Support/Compliance Team],
I’m reaching out for assistance regarding the compliance review for one of my product ASINs. I uploaded the required certificate nearly a month ago, but I have not received any updates since then. As a result, I am unable to ship the product to Amazon or make the listing live, which is impacting my business.
For reference, I previously completed this same process for a nearly identical product (the only difference being the quantity count), and it was reviewed and approved within 12 hours.
I also submitted a support ticket regarding this issue, but I have yet to receive a response.
Could someone please look into this as soon as possible?
Thank you for your support.
Case ID 11267190122
Follow-Up on Compliance Review – Case ID 11267190122
Dear [Support/Compliance Team],
I’m reaching out for assistance regarding the compliance review for one of my product ASINs. I uploaded the required certificate nearly a month ago, but I have not received any updates since then. As a result, I am unable to ship the product to Amazon or make the listing live, which is impacting my business.
For reference, I previously completed this same process for a nearly identical product (the only difference being the quantity count), and it was reviewed and approved within 12 hours.
I also submitted a support ticket regarding this issue, but I have yet to receive a response.
Could someone please look into this as soon as possible?
Thank you for your support.
Case ID 11267190122
3 replies
Seller_469SU3Aj73sZL
this is not Amazon just a forum of other UK selllers We have no access to your account /Amazon do not review or read You can tag a mod but they will have no access and can only pass it on @Simon_Amazon
Glenn_Amazon
Hi there @Seller_6b1aIjWLDHCjw,
In general these reviews can take up to 10 to 15 business days to complete review. However this review has taken an extended time. I'm currently requesting an internal escalation into this compliance review. As soon as I have details I will reach out to you here. Thank you for your understanding.
-Glenn
