HACCP document rejected when it has been used in previous listings
@Spencer_Amazon
Hi
As the title suggests I have listed 2 new listings in the past month and required to submit HACCP documents for both however the document was rejected.
I have used this same HACCP certificate for all my listings in the past and has been accepted with no issues.
This HACCP doc is not expired and is valid. This document should be accepted like it has been in the past.
HACCP document rejected when it has been used in previous listings
@Spencer_Amazon
Hi
As the title suggests I have listed 2 new listings in the past month and required to submit HACCP documents for both however the document was rejected.
I have used this same HACCP certificate for all my listings in the past and has been accepted with no issues.
This HACCP doc is not expired and is valid. This document should be accepted like it has been in the past.
3 replies
Kai_Amazon
Hi @Seller_UQr4R6dJj9nvv,
Thank you for reporting the HACCP document rejection issue. To help resolve this, please provide Case ID and Affected ASINs.
Best,
Kai
Seller_76AUwmqvSyRIM
Does the scope of the certificate cover the new products?
