Urgent Help need from Amazon specialist
Hello Team,
Is there anyone from Amazon Support who can assist on an urgent basis? We are facing repeated authenticity violations, and it seems the situation is not being fully understood by your team.
We are selling 100% authentic products, sourced directly from authorized distributors. We have provided original invoices and valid authorization letters from the brands. Despite this, our appeals continue to be rejected almost instantly.
We strongly believe these violations are being triggered by competitors, and unfortunately, we have been dealing with this issue for the past few months. While we previously received reinstatements in similar cases, this time our appeals are not being reviewed properly.
We kindly request that someone thoroughly reviews our case and helps us resolve this matter. We are committed to full compliance and are confident in the authenticity of our inventory.
Kindly help us @Spencer_Amazon@Ezra_Amazon
Thank you for your support. We look forward to your urgent response.
Urgent Help need from Amazon specialist
Hello Team,
Is there anyone from Amazon Support who can assist on an urgent basis? We are facing repeated authenticity violations, and it seems the situation is not being fully understood by your team.
We are selling 100% authentic products, sourced directly from authorized distributors. We have provided original invoices and valid authorization letters from the brands. Despite this, our appeals continue to be rejected almost instantly.
We strongly believe these violations are being triggered by competitors, and unfortunately, we have been dealing with this issue for the past few months. While we previously received reinstatements in similar cases, this time our appeals are not being reviewed properly.
We kindly request that someone thoroughly reviews our case and helps us resolve this matter. We are committed to full compliance and are confident in the authenticity of our inventory.
Kindly help us @Spencer_Amazon@Ezra_Amazon
Thank you for your support. We look forward to your urgent response.
1 reply
Spencer_Amazon
Hello @Seller_NUFH55K7A7jnk,
Can you please share case IDs with me so I can look into it?
Regards, Spencer