Bank account verification
I am having issue with my bank account verification since December 4, I have submitted 4 bank statements it has my name, my address and my account number, but unfortunately still not verified.
I have emailed, called, and chatted trying to find a solution, but nothing never happened instead I kept receiving email saying to resubmit the verification and I did. After a few hours I received the same email again.
Yesterday I received an email saying " we could not complete the verification. As a result, your case will be closed, and your account will not be activated". I NEED HELP!!! I don't want my account to be closed.
Please someone help me resolve this issue
Case ID
16847374501
16780256191
Thank you in advance
Bank account verification
I am having issue with my bank account verification since December 4, I have submitted 4 bank statements it has my name, my address and my account number, but unfortunately still not verified.
I have emailed, called, and chatted trying to find a solution, but nothing never happened instead I kept receiving email saying to resubmit the verification and I did. After a few hours I received the same email again.
Yesterday I received an email saying " we could not complete the verification. As a result, your case will be closed, and your account will not be activated". I NEED HELP!!! I don't want my account to be closed.
Please someone help me resolve this issue
Case ID
16847374501
16780256191
Thank you in advance
16 replies
Emet_Amazon
Hello @Seller_2EZjDfwgr48SC,
Thank you for posting your concerns and even providing your related cases.
Case ID
16847374501
16780256191
Seeing that this is an INFORM verification process, I have passed case ID:16847374501 to the appropriate teams for further review. I would advise if possible to provide your related documents on this case so the appropriate teams will be able to verify your details. This team will not provide any updates to me and will only communicate via that case.
The forums community and I are still here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_Aphz11e35coMw
I have the same issue. When I asked for further information on which requirement the documents are not meeting I get the response "we are unable to provide further details".
Seller_Aphz11e35coMw
I have the same issue! I have tried multiple documents and accounts. Even got a signed copy straight from the bank. Every document checks the requirements listed but I still get an email stating "we could not complete the verification. As a result, your case will be closed, and your account will not be activated".
Any information on who to contact or what to do would be helpful!
Seller_quEAi2EJ65dK2
Same issue here - did you ever get your account resolved if so how?
