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Seller_QipAZrm1WrYdW

3 sections of SP-API application not approved

We need access to SP-API with PII in order to download orders and to produce shipping labels. However, Amazon didn't like our responses to 3 sections. Is there a guide or some sample responses we can use? Thanks.

---

Acceptable Use Policy

https://sellercentral.amazon.com/mws/static/policy?documentType=AUP&locale=us_US

- Data usage 4.1.

Question - Describe why you require Personally Identifiable Information to build your application or feature.

Restricted Data Access

https://sellercentral.amazon.com/mws/static/policy?documentType=DPP&locale=us_US

- Risk Management and Incident Response Plan 1.6

Question - Summarize the steps taken within your organization's incident response plan to handle database hacks, unauthorized access, and data leaks.

- Vulnerability Management 2.7

Question - How do you track remediation progress of findings identified from vulnerability scans and penetration tests?

45 views
7 replies
Tags:Seller-fulfilled
10
Reply
user profile
Seller_QipAZrm1WrYdW

3 sections of SP-API application not approved

We need access to SP-API with PII in order to download orders and to produce shipping labels. However, Amazon didn't like our responses to 3 sections. Is there a guide or some sample responses we can use? Thanks.

---

Acceptable Use Policy

https://sellercentral.amazon.com/mws/static/policy?documentType=AUP&locale=us_US

- Data usage 4.1.

Question - Describe why you require Personally Identifiable Information to build your application or feature.

Restricted Data Access

https://sellercentral.amazon.com/mws/static/policy?documentType=DPP&locale=us_US

- Risk Management and Incident Response Plan 1.6

Question - Summarize the steps taken within your organization's incident response plan to handle database hacks, unauthorized access, and data leaks.

- Vulnerability Management 2.7

Question - How do you track remediation progress of findings identified from vulnerability scans and penetration tests?

Tags:Seller-fulfilled
10
45 views
7 replies
Reply
7 replies
user profile
Jameson_Amazon

Hi @Seller_QipAZrm1WrYdW,

Thank you for reaching out on the Seller Forums!

While I personally do not have sample responses for these questions, I did want to send along a few resources that may be helpful for you:

If you haven't done so already, I would also recommend opening a case with Seller Support to see if that team is able to provide more direct feedback. If you do open that case, please send me the case ID and I'd be happy to follow along.

Thanks again,

Jameson

00
user profile
Seller_NR28y88RD8UQM

Has the problem been resolved? I also failed the review, what should I do

10
Follow this discussion to be notified of new activity
user profile
Seller_QipAZrm1WrYdW

3 sections of SP-API application not approved

We need access to SP-API with PII in order to download orders and to produce shipping labels. However, Amazon didn't like our responses to 3 sections. Is there a guide or some sample responses we can use? Thanks.

---

Acceptable Use Policy

https://sellercentral.amazon.com/mws/static/policy?documentType=AUP&locale=us_US

- Data usage 4.1.

Question - Describe why you require Personally Identifiable Information to build your application or feature.

Restricted Data Access

https://sellercentral.amazon.com/mws/static/policy?documentType=DPP&locale=us_US

- Risk Management and Incident Response Plan 1.6

Question - Summarize the steps taken within your organization's incident response plan to handle database hacks, unauthorized access, and data leaks.

- Vulnerability Management 2.7

Question - How do you track remediation progress of findings identified from vulnerability scans and penetration tests?

45 views
7 replies
Tags:Seller-fulfilled
10
Reply
user profile
Seller_QipAZrm1WrYdW

3 sections of SP-API application not approved

We need access to SP-API with PII in order to download orders and to produce shipping labels. However, Amazon didn't like our responses to 3 sections. Is there a guide or some sample responses we can use? Thanks.

---

Acceptable Use Policy

https://sellercentral.amazon.com/mws/static/policy?documentType=AUP&locale=us_US

- Data usage 4.1.

Question - Describe why you require Personally Identifiable Information to build your application or feature.

Restricted Data Access

https://sellercentral.amazon.com/mws/static/policy?documentType=DPP&locale=us_US

- Risk Management and Incident Response Plan 1.6

Question - Summarize the steps taken within your organization's incident response plan to handle database hacks, unauthorized access, and data leaks.

- Vulnerability Management 2.7

Question - How do you track remediation progress of findings identified from vulnerability scans and penetration tests?

Tags:Seller-fulfilled
10
45 views
7 replies
Reply
user profile

3 sections of SP-API application not approved

by Seller_QipAZrm1WrYdW

We need access to SP-API with PII in order to download orders and to produce shipping labels. However, Amazon didn't like our responses to 3 sections. Is there a guide or some sample responses we can use? Thanks.

---

Acceptable Use Policy

https://sellercentral.amazon.com/mws/static/policy?documentType=AUP&locale=us_US

- Data usage 4.1.

Question - Describe why you require Personally Identifiable Information to build your application or feature.

Restricted Data Access

https://sellercentral.amazon.com/mws/static/policy?documentType=DPP&locale=us_US

- Risk Management and Incident Response Plan 1.6

Question - Summarize the steps taken within your organization's incident response plan to handle database hacks, unauthorized access, and data leaks.

- Vulnerability Management 2.7

Question - How do you track remediation progress of findings identified from vulnerability scans and penetration tests?

Tags:Seller-fulfilled
10
45 views
7 replies
Reply
7 replies
7 replies
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Jameson_Amazon

Hi @Seller_QipAZrm1WrYdW,

Thank you for reaching out on the Seller Forums!

While I personally do not have sample responses for these questions, I did want to send along a few resources that may be helpful for you:

If you haven't done so already, I would also recommend opening a case with Seller Support to see if that team is able to provide more direct feedback. If you do open that case, please send me the case ID and I'd be happy to follow along.

Thanks again,

Jameson

00
user profile
Seller_NR28y88RD8UQM

Has the problem been resolved? I also failed the review, what should I do

10
Follow this discussion to be notified of new activity
user profile
Jameson_Amazon

Hi @Seller_QipAZrm1WrYdW,

Thank you for reaching out on the Seller Forums!

While I personally do not have sample responses for these questions, I did want to send along a few resources that may be helpful for you:

If you haven't done so already, I would also recommend opening a case with Seller Support to see if that team is able to provide more direct feedback. If you do open that case, please send me the case ID and I'd be happy to follow along.

Thanks again,

Jameson

00
user profile
Jameson_Amazon

Hi @Seller_QipAZrm1WrYdW,

Thank you for reaching out on the Seller Forums!

While I personally do not have sample responses for these questions, I did want to send along a few resources that may be helpful for you:

If you haven't done so already, I would also recommend opening a case with Seller Support to see if that team is able to provide more direct feedback. If you do open that case, please send me the case ID and I'd be happy to follow along.

Thanks again,

Jameson

00
Reply
user profile
Seller_NR28y88RD8UQM

Has the problem been resolved? I also failed the review, what should I do

10
user profile
Seller_NR28y88RD8UQM

Has the problem been resolved? I also failed the review, what should I do

10
Reply
Follow this discussion to be notified of new activity