Amazon no longer removing product reviews from seller feedback?
We received a product review as seller feedback which Amazon won't remove: "Item is not aluminium, it is plastic."
The case ID is 10769164742.
It used to be easy to get this kind of feedback removed. Did the policy change? @Julia_Amzn
Amazon no longer removing product reviews from seller feedback?
We received a product review as seller feedback which Amazon won't remove: "Item is not aluminium, it is plastic."
The case ID is 10769164742.
It used to be easy to get this kind of feedback removed. Did the policy change? @Julia_Amzn
4 replies
Seller_Fg2fqaWOnEtha
They removed one for me two days ago. Customer didn't like the product's scent, and left it as a seller feedback. But the system has never been very consistent.
JiAlex_Amazon
Hello @Seller_pQjpAIQDHNQOR
Thank you for your post. I checked in with the team in charge of review feedback. I got response, after second review from them, the feedback has been suppressed :)
Any assistance, don’t hesitate to reach out to our support channel.
Enjoy your weekend!
Regards,
JiAlex
Amazon no longer removing product reviews from seller feedback?
We received a product review as seller feedback which Amazon won't remove: "Item is not aluminium, it is plastic."
The case ID is 10769164742.
It used to be easy to get this kind of feedback removed. Did the policy change? @Julia_Amzn
Amazon no longer removing product reviews from seller feedback?
We received a product review as seller feedback which Amazon won't remove: "Item is not aluminium, it is plastic."
The case ID is 10769164742.
It used to be easy to get this kind of feedback removed. Did the policy change? @Julia_Amzn
Amazon no longer removing product reviews from seller feedback?
We received a product review as seller feedback which Amazon won't remove: "Item is not aluminium, it is plastic."
The case ID is 10769164742.
It used to be easy to get this kind of feedback removed. Did the policy change? @Julia_Amzn
4 replies
4 replies
Seller_Fg2fqaWOnEtha
They removed one for me two days ago. Customer didn't like the product's scent, and left it as a seller feedback. But the system has never been very consistent.
JiAlex_Amazon
Hello @Seller_pQjpAIQDHNQOR
Thank you for your post. I checked in with the team in charge of review feedback. I got response, after second review from them, the feedback has been suppressed :)
Any assistance, don’t hesitate to reach out to our support channel.
Enjoy your weekend!
Regards,
JiAlex
Seller_Fg2fqaWOnEtha
They removed one for me two days ago. Customer didn't like the product's scent, and left it as a seller feedback. But the system has never been very consistent.
Seller_Fg2fqaWOnEtha
They removed one for me two days ago. Customer didn't like the product's scent, and left it as a seller feedback. But the system has never been very consistent.
JiAlex_Amazon
Hello @Seller_pQjpAIQDHNQOR
Thank you for your post. I checked in with the team in charge of review feedback. I got response, after second review from them, the feedback has been suppressed :)
Any assistance, don’t hesitate to reach out to our support channel.
Enjoy your weekend!
Regards,
JiAlex
JiAlex_Amazon
Hello @Seller_pQjpAIQDHNQOR
Thank you for your post. I checked in with the team in charge of review feedback. I got response, after second review from them, the feedback has been suppressed :)
Any assistance, don’t hesitate to reach out to our support channel.
Enjoy your weekend!
Regards,
JiAlex
