New Amazon Seller - 120 days free stroage
Please help!
We are a new Amazon seller and we've yet to receive the "free storage" for 120 days. We've been up just over a month, and now we have an invoice for $1800.00 for the storage fees. What is the best way to handle this situation? Who should I reach out too?
Thanks for your help and support!
New Amazon Seller - 120 days free stroage
Please help!
We are a new Amazon seller and we've yet to receive the "free storage" for 120 days. We've been up just over a month, and now we have an invoice for $1800.00 for the storage fees. What is the best way to handle this situation? Who should I reach out too?
Thanks for your help and support!
1 reply
CR_Amazon
@Seller_yEa9tzh3xyQX4
Hi there, my name is CR and wanted to hop in here to provide you with a few resources to review.
This is the policy page for New Seller Incentives, and I've pulled out the below related to FBA:
Fulfillment by Amazon (FBA) benefits
New sellers who create and send their first FBA shipment to an Amazon fulfillment center within 90 days of listing their offer qualify for these benefits:
- $100 in credits in inventory shipping fees for using the Amazon Partnered Carrier program or $200 in credits in fulfillment fees for using Amazon Global Logistics or Amazon Seller Export and Delivery (SEND).
- Automatic enrollment in FBA New Selection, which provides free monthly storage, liquidations, and returns processing for your eligible new-to-FBA ASINs.
- $400 in credits that apply to the FBA inbound placement service fee, allowing you to reduce your fees. In addition to sellers who listed their first offer on or after March 1, 2024, new sellers who listed their first offer between January 1 and March 1, 2024, are also eligible for the inbound placement fee benefit.
- 10% off fulfillment fees on your first 100 units shipped with Amazon Multi-Channel Fulfillment, allowing you to use your FBA inventory to fulfill orders from any off-Amazon channels, including social media stores, DTC sites, and online marketplaces.
- New sellers will be exempted from the storage utilization surcharge for the first 365 days after the first FBA inventory-received date
- In addition to the above, all new Professional sellers will be exempted from low-inventory-level fee for the first 365 days after the first FBA inventory-received date.
After reviewing, and if you still have questions, I'd recommend reaching out directly to Seller Support by following this link.
CR_Amazon