VAT Refund Issue as a new seller

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Seller_J4VRnF4Jzb4U9

VAT Refund Issue as a new seller

We got VAT registered in November but amazon was holding VAT from the start of our sale. And in march 2025 they deducted the VAT from our account whereas i was supposed to get the refund and they didn’t even issue any invoice for the that particular VAT transaction. I just came to know that i should have got the refund now i am trying to talk to them and every time they just keep telling me that team will get back to you but they never did. I am a new seller and my experience with amazon is worst than i imagined.

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Seller_RlZVPg3d6ZUGP

Is it VAT owed from before you became registered?

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Seller_QuM1AZgzfU9x4

As far as i know Amazon are responsible for remitting your VAT direct to HMRC as you don't seem to be established in the UK for VAT purposes.

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Spencer_Amazon

Hello @Seller_J4VRnF4Jzb4U9,

Have you raised a case with Seller Support? If so, you can share a case ID with me.

Regards, Spencer

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