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Seller_r1z5k5KqDStfm

Shipment In Limbo / No Movement

Any moderators out there that can give some advice on this please

My shipment was confirmed delivered 27 days ago, but it's been stuck without any updates or progress since then.

I cannot open an investigation into this delay even though it was been checked in supposedly on 6 June, it now seems to be stuck.

Had over 40 shipments since all go through as they should.

Any advice on how to deal with this as getting nowhere with seller support just the standard generic replies that really make no sense at all.

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2 replies
Tags:FBA, Fulfilment, Fulfilment centre, Ship to FC, Shipping
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Seller_r1z5k5KqDStfm

Shipment In Limbo / No Movement

Any moderators out there that can give some advice on this please

My shipment was confirmed delivered 27 days ago, but it's been stuck without any updates or progress since then.

I cannot open an investigation into this delay even though it was been checked in supposedly on 6 June, it now seems to be stuck.

Had over 40 shipments since all go through as they should.

Any advice on how to deal with this as getting nowhere with seller support just the standard generic replies that really make no sense at all.

Tags:FBA, Fulfilment, Fulfilment centre, Ship to FC, Shipping
00
10 views
2 replies
Reply
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Seller_r1z5k5KqDStfm

Any moderators out there that can offer any help ? @Julia_Amzn @Spencer_Amazon

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Topher_Amazon

Hi @Seller_r1z5k5KqDStfm, I just came across this thread and am sorry to read about this. If the issue is still persisting, do you mind sharing any applicable case and/or shipment IDs that I can look into and escalate if necessary?

Regards,

Topher

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Seller_r1z5k5KqDStfm

Shipment In Limbo / No Movement

Any moderators out there that can give some advice on this please

My shipment was confirmed delivered 27 days ago, but it's been stuck without any updates or progress since then.

I cannot open an investigation into this delay even though it was been checked in supposedly on 6 June, it now seems to be stuck.

Had over 40 shipments since all go through as they should.

Any advice on how to deal with this as getting nowhere with seller support just the standard generic replies that really make no sense at all.

10 views
2 replies
Tags:FBA, Fulfilment, Fulfilment centre, Ship to FC, Shipping
00
Reply
user profile
Seller_r1z5k5KqDStfm

Shipment In Limbo / No Movement

Any moderators out there that can give some advice on this please

My shipment was confirmed delivered 27 days ago, but it's been stuck without any updates or progress since then.

I cannot open an investigation into this delay even though it was been checked in supposedly on 6 June, it now seems to be stuck.

Had over 40 shipments since all go through as they should.

Any advice on how to deal with this as getting nowhere with seller support just the standard generic replies that really make no sense at all.

Tags:FBA, Fulfilment, Fulfilment centre, Ship to FC, Shipping
00
10 views
2 replies
Reply
user profile

Shipment In Limbo / No Movement

by Seller_r1z5k5KqDStfm

Any moderators out there that can give some advice on this please

My shipment was confirmed delivered 27 days ago, but it's been stuck without any updates or progress since then.

I cannot open an investigation into this delay even though it was been checked in supposedly on 6 June, it now seems to be stuck.

Had over 40 shipments since all go through as they should.

Any advice on how to deal with this as getting nowhere with seller support just the standard generic replies that really make no sense at all.

Tags:FBA, Fulfilment, Fulfilment centre, Ship to FC, Shipping
00
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2 replies
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Seller_r1z5k5KqDStfm

Any moderators out there that can offer any help ? @Julia_Amzn @Spencer_Amazon

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user profile
Topher_Amazon

Hi @Seller_r1z5k5KqDStfm, I just came across this thread and am sorry to read about this. If the issue is still persisting, do you mind sharing any applicable case and/or shipment IDs that I can look into and escalate if necessary?

Regards,

Topher

00
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user profile
Seller_r1z5k5KqDStfm

Any moderators out there that can offer any help ? @Julia_Amzn @Spencer_Amazon

00
user profile
Seller_r1z5k5KqDStfm

Any moderators out there that can offer any help ? @Julia_Amzn @Spencer_Amazon

00
Reply
user profile
Topher_Amazon

Hi @Seller_r1z5k5KqDStfm, I just came across this thread and am sorry to read about this. If the issue is still persisting, do you mind sharing any applicable case and/or shipment IDs that I can look into and escalate if necessary?

Regards,

Topher

00
user profile
Topher_Amazon

Hi @Seller_r1z5k5KqDStfm, I just came across this thread and am sorry to read about this. If the issue is still persisting, do you mind sharing any applicable case and/or shipment IDs that I can look into and escalate if necessary?

Regards,

Topher

00
Reply
Follow this discussion to be notified of new activity