Shipment In Limbo / No Movement
Any moderators out there that can give some advice on this please
My shipment was confirmed delivered 27 days ago, but it's been stuck without any updates or progress since then.
I cannot open an investigation into this delay even though it was been checked in supposedly on 6 June, it now seems to be stuck.
Had over 40 shipments since all go through as they should.
Any advice on how to deal with this as getting nowhere with seller support just the standard generic replies that really make no sense at all.
Shipment In Limbo / No Movement
Any moderators out there that can give some advice on this please
My shipment was confirmed delivered 27 days ago, but it's been stuck without any updates or progress since then.
I cannot open an investigation into this delay even though it was been checked in supposedly on 6 June, it now seems to be stuck.
Had over 40 shipments since all go through as they should.
Any advice on how to deal with this as getting nowhere with seller support just the standard generic replies that really make no sense at all.
2 replies
Seller_r1z5k5KqDStfm
Any moderators out there that can offer any help ? @Julia_Amzn @Spencer_Amazon
Topher_Amazon
Hi @Seller_r1z5k5KqDStfm, I just came across this thread and am sorry to read about this. If the issue is still persisting, do you mind sharing any applicable case and/or shipment IDs that I can look into and escalate if necessary?
Regards,
Topher