Problems with OTP
can’t sign in today not getting OTP anyone else
Problems with OTP
can’t sign in today not getting OTP anyone else
1 reply
Kai_Amazon
Hi @THE_FLOAT_SHOP, I'm Kai, Community Manager. Let me help you get back into your account quickly!
First, try these immediate solutions:
Use your backup verification method to login
- Different phone number
- Trusted device
Quick fixes:
- Clear browser cache
- Try different browser
- Check internet/phone signal
- Wait 5-10 minutes and try again
If still not working:
On the Two-Step Verification page, click "Didn't receive the code?"
Help page:
Also please consider switching to an authenticator app - works without internet or phone service!
Best,
Kai