Listing First Product - Manufacturer Information is wrong
Hi,
I am trying to list my first product (brand new seller) - have found a product by the EAN code and it comes up with the wrong manufacturer - 5036889026065 - this says it's a TIMCO product. Whilst TIMCO sell this product, it is actually manufactured by Timloc, who we actually get this product from.
We do also sell from TIMCO so the verification isn't an issue on that side, but the information is incorrect. How do I go about this?
For reference TIMCO product page - (their website) /LOCIW50BB-timloc-invisiweep-wall-weep-blue-black-iw50bb
Timloc product page - (their website) /products/invisiweep/
Listing First Product - Manufacturer Information is wrong
Hi,
I am trying to list my first product (brand new seller) - have found a product by the EAN code and it comes up with the wrong manufacturer - 5036889026065 - this says it's a TIMCO product. Whilst TIMCO sell this product, it is actually manufactured by Timloc, who we actually get this product from.
We do also sell from TIMCO so the verification isn't an issue on that side, but the information is incorrect. How do I go about this?
For reference TIMCO product page - (their website) /LOCIW50BB-timloc-invisiweep-wall-weep-blue-black-iw50bb
Timloc product page - (their website) /products/invisiweep/
3 replies
Seller_k2X0L9mVRT0pW
only the seller who first made the listing can change it- but a brand once entered is not allowed to be changed (even if incorrect). Don’t list on it.