Hello un-gating Casio
@Ezra_Amazon having issues un-gating even though invoices are fine Case ID: 11296622692 Casio can you please help
Hello un-gating Casio
@Ezra_Amazon having issues un-gating even though invoices are fine Case ID: 11296622692 Casio can you please help
1 reply
Kai_Amazon
Hi @Seller_oxVBTPiND8hDU, Thank you for providing your case ID. This is Kai, your Community Manager. Have you sent the documents that meet the following requirements?
Required Documentation (any of the following):
From your supplier's supplier:
- Copies of invoices, receipts, contracts, or delivery orders
- E-Way Bills or relevant GSTR2A document extracts
- Authorization letters issued within the last 365 days
Brand ownership documentation:
- If not the brand owner: Authorization letter and complete supply chain documentation
- If brand owner: Brand registration certificate AND business license/personal ID
All documents must include:
Complete supplier's supplier contact information:
Name, Phone number, Address, Email address, Website, Item descriptions
Please let us know if you have any questions.
Best,
Kai