SFP Order refunded by Amazon for late delivery madness
Getting more and more convinced there is no way to combat Amazons brutal treatment of sellers. This is just 1 of many of similar scenarios and i dont know how to combat it. I ship something Next Day delivery, Royal Mail attempt delivery but customer is not home and so it cannot be left anywhere safe. Customer requests refund, gets it instantly without my knowing and then item is delivered safely the next day when customer is home. I make a SAFE-T claim but get knocked back as it was delivered late. Tracking shows attempt made on the correct day but apparently that doesn't matter and customer gets a freebie and im hit with the postage as well because it was delivered. Whats the point. Or is there way to get my money back?
SFP Order refunded by Amazon for late delivery madness
Getting more and more convinced there is no way to combat Amazons brutal treatment of sellers. This is just 1 of many of similar scenarios and i dont know how to combat it. I ship something Next Day delivery, Royal Mail attempt delivery but customer is not home and so it cannot be left anywhere safe. Customer requests refund, gets it instantly without my knowing and then item is delivered safely the next day when customer is home. I make a SAFE-T claim but get knocked back as it was delivered late. Tracking shows attempt made on the correct day but apparently that doesn't matter and customer gets a freebie and im hit with the postage as well because it was delivered. Whats the point. Or is there way to get my money back?
1 reply
Seller_AAPV5VwPGgden
I am in the similar situation and would like to know how on earth can I get my item or money back after delivery , when Amazon sends refund to customer.