I am growing very tired of customers abusing the A2Z system, this is no longer (was it actually ever?) fit for purpose.

Once upon a time, I enjoyed selling on Amazon but now every day is causing me to fall deeper into depression. I now dread logging on and seeing how many fraudsters have emailed that they have not received their items or how many new violations are in my AH that I have to address before I even start my day

Order ID: 026-5756528-0752359

Customer messaged me stating they only received one item even sent a photo of what they received, which clearly shows that they did receive both as they were both packed together in a single clear packet and this can be seen.

Customer then files a claim stating they never received their order. #LIAR

I have a message from the customer stating they did receive but claimed they only received 1 item which I provided to the claim team.

Decision: Granted Seller-funded and ODR impacted.

Appealed and they upheld their decision.

It really is becoming worse and YouTube is full of videos teaching people how to get free stuff and what to write in claims to guarantee refunds. Amazon is becoming a site for fraudsters and they are allowing them. They are no worse than people walking into a shop and swiping goods off shelves and walking out.

Dear Amazon Mods @Maja_Amazon @Julia_Amazon @Julia_Amzn @Winston_Amazon @Ash_Amazon @Sakura_Amazon_ @Abella_Amazon@JiAlex_Amazon