Approval for listing
I have purchased vanilla powder from a small business vendor, and my listing has been approved, and Amazon is asking for approval to sell the products. I have sent a letter, pictures, and labels, but I received a reply saying the following:
Thank you for your application to sell Product Group Approval Request for Grocery & Gourmet Foods products. We have reviewed the documentation and information that you provided and determined that you are not eligible to sell Product Group Approval Request for Grocery & Gourmet Foods products.
-- We cannot accept the INVOICE that you provided because we are unable to verify the transaction with the supplier. The documents that you provide must be authentic and unaltered.
Can anyone please help me to solve this? I'm new, and I'm fed up
thank you
Approval for listing
I have purchased vanilla powder from a small business vendor, and my listing has been approved, and Amazon is asking for approval to sell the products. I have sent a letter, pictures, and labels, but I received a reply saying the following:
Thank you for your application to sell Product Group Approval Request for Grocery & Gourmet Foods products. We have reviewed the documentation and information that you provided and determined that you are not eligible to sell Product Group Approval Request for Grocery & Gourmet Foods products.
-- We cannot accept the INVOICE that you provided because we are unable to verify the transaction with the supplier. The documents that you provide must be authentic and unaltered.
Can anyone please help me to solve this? I'm new, and I'm fed up
thank you
0 replies
Seller_VUcjClrPIVFRy
Were the items purchased from a wholesaler, minimum of 10 quantity purchased and the item listed on the invoice is exactly the product purchased?
Did you provide all contact information for the wholesaler including email, address and phone number?
Seller_RlZVPg3d6ZUGP
Have you created the listing with the brand that matches the invoice?
Does the invoice have some markings on with it saying unaltered?
Has it got the manufacturers full details including vat number on?
Seller_RlZVPg3d6ZUGP
That could well be the issue, thats usually on the list of what Amazon want - if you look them up on companies house do they show as a manufacturer/supplier?
