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Seller_Wb4Vor4z1BG9u

UK KYC Verification taking an odd turn?

My company is Canadian and I have an active account in North America for over a year, but its been a year of back and forth with the UK verification team and it's becoming more like a witch hunt and a personal bias than normal process. Below my reasons you can judge for yourself:

1- They ask for legal company documentation which I provide right away then they accept them but request other documentation that they previously had not problem with or new, which I provide then they request the same documentation I provided earlier saying it's not sufficient, like an endless loop of go fitch. Imagine this has been going on for a year.

2- Most recently they sent me a request to provide my proof of personal citizenship saying that my passport (Canadian) does not meet their citizenship verification requirements. This doesen't make sense below is the requirements which a copy of the Canadian passports meet all of them:

-- The document must be a copy of a government-issued ID document with a photo.

-- The document must be not be expired.

-- The document must contain full name, date of birth, place of birth, and country of citizenship.

-- The document must contain an ID number and the expiration date.

-- The document must be signed.

-- Ensure the information in the document matches the information in your Seller Central account.

At this point any logical person would assume some bias and prejudise, but I am taking the high road most likely something broken in their system. Any advice?

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Tags:Verification
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Seller_Wb4Vor4z1BG9u

UK KYC Verification taking an odd turn?

My company is Canadian and I have an active account in North America for over a year, but its been a year of back and forth with the UK verification team and it's becoming more like a witch hunt and a personal bias than normal process. Below my reasons you can judge for yourself:

1- They ask for legal company documentation which I provide right away then they accept them but request other documentation that they previously had not problem with or new, which I provide then they request the same documentation I provided earlier saying it's not sufficient, like an endless loop of go fitch. Imagine this has been going on for a year.

2- Most recently they sent me a request to provide my proof of personal citizenship saying that my passport (Canadian) does not meet their citizenship verification requirements. This doesen't make sense below is the requirements which a copy of the Canadian passports meet all of them:

-- The document must be a copy of a government-issued ID document with a photo.

-- The document must be not be expired.

-- The document must contain full name, date of birth, place of birth, and country of citizenship.

-- The document must contain an ID number and the expiration date.

-- The document must be signed.

-- Ensure the information in the document matches the information in your Seller Central account.

At this point any logical person would assume some bias and prejudise, but I am taking the high road most likely something broken in their system. Any advice?

Tags:Verification
00
43 views
9 replies
Reply
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Spencer_Amazon

Hello @Seller_Wb4Vor4z1BG9u,

I am Spencer with Amazon.

I checked with our partner team and was informed that your selling on Amazon payment account has been activated.

Regards, Spencer

00
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Seller_Wb4Vor4z1BG9u

UK KYC Verification taking an odd turn?

My company is Canadian and I have an active account in North America for over a year, but its been a year of back and forth with the UK verification team and it's becoming more like a witch hunt and a personal bias than normal process. Below my reasons you can judge for yourself:

1- They ask for legal company documentation which I provide right away then they accept them but request other documentation that they previously had not problem with or new, which I provide then they request the same documentation I provided earlier saying it's not sufficient, like an endless loop of go fitch. Imagine this has been going on for a year.

2- Most recently they sent me a request to provide my proof of personal citizenship saying that my passport (Canadian) does not meet their citizenship verification requirements. This doesen't make sense below is the requirements which a copy of the Canadian passports meet all of them:

-- The document must be a copy of a government-issued ID document with a photo.

-- The document must be not be expired.

-- The document must contain full name, date of birth, place of birth, and country of citizenship.

-- The document must contain an ID number and the expiration date.

-- The document must be signed.

-- Ensure the information in the document matches the information in your Seller Central account.

At this point any logical person would assume some bias and prejudise, but I am taking the high road most likely something broken in their system. Any advice?

43 views
9 replies
Tags:Verification
00
Reply
user profile
Seller_Wb4Vor4z1BG9u

UK KYC Verification taking an odd turn?

My company is Canadian and I have an active account in North America for over a year, but its been a year of back and forth with the UK verification team and it's becoming more like a witch hunt and a personal bias than normal process. Below my reasons you can judge for yourself:

1- They ask for legal company documentation which I provide right away then they accept them but request other documentation that they previously had not problem with or new, which I provide then they request the same documentation I provided earlier saying it's not sufficient, like an endless loop of go fitch. Imagine this has been going on for a year.

2- Most recently they sent me a request to provide my proof of personal citizenship saying that my passport (Canadian) does not meet their citizenship verification requirements. This doesen't make sense below is the requirements which a copy of the Canadian passports meet all of them:

-- The document must be a copy of a government-issued ID document with a photo.

-- The document must be not be expired.

-- The document must contain full name, date of birth, place of birth, and country of citizenship.

-- The document must contain an ID number and the expiration date.

-- The document must be signed.

-- Ensure the information in the document matches the information in your Seller Central account.

At this point any logical person would assume some bias and prejudise, but I am taking the high road most likely something broken in their system. Any advice?

Tags:Verification
00
43 views
9 replies
Reply
user profile

UK KYC Verification taking an odd turn?

by Seller_Wb4Vor4z1BG9u

My company is Canadian and I have an active account in North America for over a year, but its been a year of back and forth with the UK verification team and it's becoming more like a witch hunt and a personal bias than normal process. Below my reasons you can judge for yourself:

1- They ask for legal company documentation which I provide right away then they accept them but request other documentation that they previously had not problem with or new, which I provide then they request the same documentation I provided earlier saying it's not sufficient, like an endless loop of go fitch. Imagine this has been going on for a year.

2- Most recently they sent me a request to provide my proof of personal citizenship saying that my passport (Canadian) does not meet their citizenship verification requirements. This doesen't make sense below is the requirements which a copy of the Canadian passports meet all of them:

-- The document must be a copy of a government-issued ID document with a photo.

-- The document must be not be expired.

-- The document must contain full name, date of birth, place of birth, and country of citizenship.

-- The document must contain an ID number and the expiration date.

-- The document must be signed.

-- Ensure the information in the document matches the information in your Seller Central account.

At this point any logical person would assume some bias and prejudise, but I am taking the high road most likely something broken in their system. Any advice?

Tags:Verification
00
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Spencer_Amazon

Hello @Seller_Wb4Vor4z1BG9u,

I am Spencer with Amazon.

I checked with our partner team and was informed that your selling on Amazon payment account has been activated.

Regards, Spencer

00
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user profile
Spencer_Amazon

Hello @Seller_Wb4Vor4z1BG9u,

I am Spencer with Amazon.

I checked with our partner team and was informed that your selling on Amazon payment account has been activated.

Regards, Spencer

00
user profile
Spencer_Amazon

Hello @Seller_Wb4Vor4z1BG9u,

I am Spencer with Amazon.

I checked with our partner team and was informed that your selling on Amazon payment account has been activated.

Regards, Spencer

00
Reply
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