So Amazon have highjacked our generic item listing, and they're not even sourcing the time from us.
They're sourcing the item from our competitor.
How is this allowed?
Can we do something about this?
Can we complain to Amazon to stop kicking small sellers out of business?
Can we become the seller Amazon source the item from?
Any help appreciated.
Thanks
So Amazon have highjacked our generic item listing, and they're not even sourcing the time from us.
They're sourcing the item from our competitor.
How is this allowed?
Can we do something about this?
Can we complain to Amazon to stop kicking small sellers out of business?
Can we become the seller Amazon source the item from?
Any help appreciated.
Thanks
I didn’t think you could add an offer on a generic listing anymore?
Though of course, their house their rules probably applies
Frustrating as this maybe, so much of this doesn't make logical sense, you claim to have your own generic listing (presumably on your own GS1 barcode) but also talk of a competitor. Has Amazon listed against your barcode, created their own listing, or was it a free for all under the manufacturer barcode that you had a good ride on for a while? Amazon would only be interested the item if it is selling significant volumes every month.
If the item is generic then anyone can source from the same manufacturer and apply for and list under their own GS1 barcode. If listed under the manufacturer barcode so effectively unprotected then anyone could source from the same manufacturer and sell on the listing.
Not if you haven't protected the item under a brand or via an exclusivity deal with the manufacturer.
You state Amazon are now selling the item, who are you aiming to complain to if Amazon have started selling an unprotected item. Amazon exists to make money for Amazon, not to protect the income of any individual sellers, anyone who assumes otherwise is sadly deluded.
Are you the manufacturer or do you own the design rights? If not Amazon is likely to source from one/both of those, why would they pay you a commission for an unprotected item? You state they are sourcing from a competitor, do you have evidence to back that up or is it an assumption? It would make far more sense for Amazon to go direct to the manufacturer.
Hello @Seller_E9HxzTBGni0f2,
If your product it's a generic (unbranded) product, Amazon has the right to create their own listing and source from any supplier they choose. For more information about this, you can visit the Amazon Generic Product Policy.
Regards,
Angie 🐝
[Moderator Edit (Sarah_Amzn): spam removed]
So Amazon have highjacked our generic item listing, and they're not even sourcing the time from us.
They're sourcing the item from our competitor.
How is this allowed?
Can we do something about this?
Can we complain to Amazon to stop kicking small sellers out of business?
Can we become the seller Amazon source the item from?
Any help appreciated.
Thanks
So Amazon have highjacked our generic item listing, and they're not even sourcing the time from us.
They're sourcing the item from our competitor.
How is this allowed?
Can we do something about this?
Can we complain to Amazon to stop kicking small sellers out of business?
Can we become the seller Amazon source the item from?
Any help appreciated.
Thanks
So Amazon have highjacked our generic item listing, and they're not even sourcing the time from us.
They're sourcing the item from our competitor.
How is this allowed?
Can we do something about this?
Can we complain to Amazon to stop kicking small sellers out of business?
Can we become the seller Amazon source the item from?
Any help appreciated.
Thanks
I didn’t think you could add an offer on a generic listing anymore?
Though of course, their house their rules probably applies
Frustrating as this maybe, so much of this doesn't make logical sense, you claim to have your own generic listing (presumably on your own GS1 barcode) but also talk of a competitor. Has Amazon listed against your barcode, created their own listing, or was it a free for all under the manufacturer barcode that you had a good ride on for a while? Amazon would only be interested the item if it is selling significant volumes every month.
If the item is generic then anyone can source from the same manufacturer and apply for and list under their own GS1 barcode. If listed under the manufacturer barcode so effectively unprotected then anyone could source from the same manufacturer and sell on the listing.
Not if you haven't protected the item under a brand or via an exclusivity deal with the manufacturer.
You state Amazon are now selling the item, who are you aiming to complain to if Amazon have started selling an unprotected item. Amazon exists to make money for Amazon, not to protect the income of any individual sellers, anyone who assumes otherwise is sadly deluded.
Are you the manufacturer or do you own the design rights? If not Amazon is likely to source from one/both of those, why would they pay you a commission for an unprotected item? You state they are sourcing from a competitor, do you have evidence to back that up or is it an assumption? It would make far more sense for Amazon to go direct to the manufacturer.
Hello @Seller_E9HxzTBGni0f2,
If your product it's a generic (unbranded) product, Amazon has the right to create their own listing and source from any supplier they choose. For more information about this, you can visit the Amazon Generic Product Policy.
Regards,
Angie 🐝
[Moderator Edit (Sarah_Amzn): spam removed]
I didn’t think you could add an offer on a generic listing anymore?
Though of course, their house their rules probably applies
I didn’t think you could add an offer on a generic listing anymore?
Though of course, their house their rules probably applies
Frustrating as this maybe, so much of this doesn't make logical sense, you claim to have your own generic listing (presumably on your own GS1 barcode) but also talk of a competitor. Has Amazon listed against your barcode, created their own listing, or was it a free for all under the manufacturer barcode that you had a good ride on for a while? Amazon would only be interested the item if it is selling significant volumes every month.
If the item is generic then anyone can source from the same manufacturer and apply for and list under their own GS1 barcode. If listed under the manufacturer barcode so effectively unprotected then anyone could source from the same manufacturer and sell on the listing.
Not if you haven't protected the item under a brand or via an exclusivity deal with the manufacturer.
You state Amazon are now selling the item, who are you aiming to complain to if Amazon have started selling an unprotected item. Amazon exists to make money for Amazon, not to protect the income of any individual sellers, anyone who assumes otherwise is sadly deluded.
Are you the manufacturer or do you own the design rights? If not Amazon is likely to source from one/both of those, why would they pay you a commission for an unprotected item? You state they are sourcing from a competitor, do you have evidence to back that up or is it an assumption? It would make far more sense for Amazon to go direct to the manufacturer.
Frustrating as this maybe, so much of this doesn't make logical sense, you claim to have your own generic listing (presumably on your own GS1 barcode) but also talk of a competitor. Has Amazon listed against your barcode, created their own listing, or was it a free for all under the manufacturer barcode that you had a good ride on for a while? Amazon would only be interested the item if it is selling significant volumes every month.
If the item is generic then anyone can source from the same manufacturer and apply for and list under their own GS1 barcode. If listed under the manufacturer barcode so effectively unprotected then anyone could source from the same manufacturer and sell on the listing.
Not if you haven't protected the item under a brand or via an exclusivity deal with the manufacturer.
You state Amazon are now selling the item, who are you aiming to complain to if Amazon have started selling an unprotected item. Amazon exists to make money for Amazon, not to protect the income of any individual sellers, anyone who assumes otherwise is sadly deluded.
Are you the manufacturer or do you own the design rights? If not Amazon is likely to source from one/both of those, why would they pay you a commission for an unprotected item? You state they are sourcing from a competitor, do you have evidence to back that up or is it an assumption? It would make far more sense for Amazon to go direct to the manufacturer.
Hello @Seller_E9HxzTBGni0f2,
If your product it's a generic (unbranded) product, Amazon has the right to create their own listing and source from any supplier they choose. For more information about this, you can visit the Amazon Generic Product Policy.
Regards,
Angie 🐝
Hello @Seller_E9HxzTBGni0f2,
If your product it's a generic (unbranded) product, Amazon has the right to create their own listing and source from any supplier they choose. For more information about this, you can visit the Amazon Generic Product Policy.
Regards,
Angie 🐝
[Moderator Edit (Sarah_Amzn): spam removed]
[Moderator Edit (Sarah_Amzn): spam removed]