Amazon wants a UK listing to be in Italian language
Cannot update listing because Amazon wants the title to be in Italian language....Cannot make changes/ create sales etc as I get the error that 'the tite conflicts with value 'XXXXX' for ASIN Z in the Amazon catalogue'. This value, is Italian. Obviously, not right for the UK.
Seller support are obviously useless. Can a mod assit? @Julia_Amazon@Spencer_Amazon
Case ID 11004180862
Amazon wants a UK listing to be in Italian language
Cannot update listing because Amazon wants the title to be in Italian language....Cannot make changes/ create sales etc as I get the error that 'the tite conflicts with value 'XXXXX' for ASIN Z in the Amazon catalogue'. This value, is Italian. Obviously, not right for the UK.
Seller support are obviously useless. Can a mod assit? @Julia_Amazon@Spencer_Amazon
Case ID 11004180862
0 replies
Seller_LrOi5Val3Iifg
this is a major issue with the catalogue pulling data from different countries. Amazon dont seem to acknowledge there is a problem.
Seller_RAXEWLxQ2dbmN
I wish Amazon would stop pretending that we are still in the EU.
In books, for example, you often get the ridiculous situation where most of the search results for any given English language book are in every language...except English!
Seller_rluydfDQ8rGNc
@Julia_Amazon@Julia_Amzn@Spencer_Amazoncan someone help?
Julia_Amzn
Hello @Seller_rluydfDQ8rGNc, I apologize for the delayed repsonse. I will address your case and keep you informed about the outcome of the second review.😊
Cheers, Julia.
Seller_tz5M9iHaTDZFk
If this is of any help, we have the same issue. Error 8541
This, I was able to elevate to the MD email. The answer was that I needed to update the UK listing (ie the source listing) using a flat file and update the product category. It's our best seller and I am loathe to do it but I will be trying.
There are various similar threads on here. One solution was checking coo (country of origin) making sure this was 'Great Britain' (not 'UK') which worked for someone(not me!)
Another was here, which seems sound to me: https://sellercentral-europe.amazon.com/seller-forums/discussions/t/a4ca63c7-e393-42ef-9578-5d0f0d327159?postId=a4ca63c7-e393-42ef-9578-5d0f0d327159
Good Luck.
Can I ask, did you get your fee issue sorted out (PAN EU v EFN) please?
We have the same issue. We are food, we were approved for PAN EU and now we are not, so our fees are higher.
