Hello,

We wonder if someone experienced similar issue like us;

We are writing to report a misleading and inappropriate Vine review on our listing:

Product: Organic Turmeric Curcumin Supplement

ASIN: B0DM8Z87YQ

This product was enrolled in the Amazon Vine Program, and one of the Vine reviews, dated January 28, 2025, by "xxxxxxx", includes off-topic and factually inaccurate statements that appear more like an attempt at corporate investigation rather than a legitimate product review.

The reviewer falsely claims:

Our company was dissolved in 2022 (untrue).

We have no legitimate web presence.

The organic certification and ingredient profile are not trustworthy.

Our company, Sigma Biotics Ltd, is fully active and registered, with verified UK company details on Companys' House.

We also maintain an official and fully functioning website

We hold a registered trademark in both the UK and USA.

Our products are manufactured in the United States, with proper certification and regulatory compliance proof already submitted to Amazon and approved before the product become available for sale as organic.

This review goes far beyond a customer experience or product quality assessment. It does not evaluate the supplement based on taste, efficacy, packaging, or use experience, but instead makes speculative and false assumptions about our company’s legitimacy, which is outside the scope of Amazon Vine reviews.

We are genuinely concerned how a reviewer focused on unfounded due diligence — rather than actual product use — has been accepted into the Vine program. It undermines the credibility of Vine as a trusted source of genuine product feedback, and reviews like this may discourage other brands from participating.

We respectfully request:

The removal of this off-topic and misleading review, as it violates Amazon's Community Guidelines and Vine Terms, specifically regarding relevance, factual accuracy, and focus on product experience.

A review of the Vine reviewer's conduct, as it reflects poorly on the integrity of the Vine Program.

We already reported this review and we also sent an email to community-help@amazon.com but unfortunately its been more than 2 months now and no response.

Any advise?

Best regards,