Deleting international listings
For some reason Amazon has listed all my products to 7 EU countries and I have just made a sale to France that I cannot fulfill and will have to cancel. The shipping template used doesn't even have international orders enabled.
How do I remove my products from all countries except the UK? And how do I stop Amazon from doing this again?
Thanks.
Deleting international listings
For some reason Amazon has listed all my products to 7 EU countries and I have just made a sale to France that I cannot fulfill and will have to cancel. The shipping template used doesn't even have international orders enabled.
How do I remove my products from all countries except the UK? And how do I stop Amazon from doing this again?
Thanks.
3 replies
Seller_76AUwmqvSyRIM
First, put all your marketplaces other than UK on holiday mode. That will stop those orders coming in.
Then go to the inventory page of each marketplace and delete/close all listings.
Then go to the "sell globally" page and break any links that exist between UK and other marketplaces.
There might be quicker ways but at least step 1 will stop unwanted orders.
PS The shipping templates are specific to marketplaces so your UK shipping template does not work in other marketplaces hence why you received an order.
Glenn_Amazon
Hi there @Seller_lyUF34znaGncK,
Hope you are well and the issue with your international Global listings have been resolved. Were you able to get these international listings removed? If you have an issue with the cancelation requiring you to work with Account Health you may just want to demonstrate how you will prevent the errored offers in the future in your plan of action. Cancelations like this generally will no longer impact your metrics after about 90 days. Thank you for your understanding.
-Glenn
