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Seller_lyUF34znaGncK

Deleting international listings

For some reason Amazon has listed all my products to 7 EU countries and I have just made a sale to France that I cannot fulfill and will have to cancel. The shipping template used doesn't even have international orders enabled.

How do I remove my products from all countries except the UK? And how do I stop Amazon from doing this again?

Thanks.

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Seller_lyUF34znaGncK

Deleting international listings

For some reason Amazon has listed all my products to 7 EU countries and I have just made a sale to France that I cannot fulfill and will have to cancel. The shipping template used doesn't even have international orders enabled.

How do I remove my products from all countries except the UK? And how do I stop Amazon from doing this again?

Thanks.

Fulfil orders
Tags:Seller-fulfilled
00
18 views
3 replies
Reply
0 replies
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Seller_76AUwmqvSyRIM
In reply to: Seller_lyUF34znaGncK’s post

First, put all your marketplaces other than UK on holiday mode. That will stop those orders coming in.

Then go to the inventory page of each marketplace and delete/close all listings.

Then go to the "sell globally" page and break any links that exist between UK and other marketplaces.

There might be quicker ways but at least step 1 will stop unwanted orders.

PS The shipping templates are specific to marketplaces so your UK shipping template does not work in other marketplaces hence why you received an order.

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Glenn_Amazon
In reply to: Seller_lyUF34znaGncK’s post

Hi there @Seller_lyUF34znaGncK,

Hope you are well and the issue with your international Global listings have been resolved. Were you able to get these international listings removed? If you have an issue with the cancelation requiring you to work with Account Health you may just want to demonstrate how you will prevent the errored offers in the future in your plan of action. Cancelations like this generally will no longer impact your metrics after about 90 days. Thank you for your understanding.

-Glenn

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Seller_lyUF34znaGncK

Deleting international listings

For some reason Amazon has listed all my products to 7 EU countries and I have just made a sale to France that I cannot fulfill and will have to cancel. The shipping template used doesn't even have international orders enabled.

How do I remove my products from all countries except the UK? And how do I stop Amazon from doing this again?

Thanks.

18 views
3 replies
Fulfil orders
Tags:Seller-fulfilled
00
Reply
user profile
Seller_lyUF34znaGncK

Deleting international listings

For some reason Amazon has listed all my products to 7 EU countries and I have just made a sale to France that I cannot fulfill and will have to cancel. The shipping template used doesn't even have international orders enabled.

How do I remove my products from all countries except the UK? And how do I stop Amazon from doing this again?

Thanks.

Fulfil orders
Tags:Seller-fulfilled
00
18 views
3 replies
Reply
user profile

Deleting international listings

by Seller_lyUF34znaGncK

For some reason Amazon has listed all my products to 7 EU countries and I have just made a sale to France that I cannot fulfill and will have to cancel. The shipping template used doesn't even have international orders enabled.

How do I remove my products from all countries except the UK? And how do I stop Amazon from doing this again?

Thanks.

Fulfil orders
Tags:Seller-fulfilled
00
18 views
3 replies
Reply
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Seller_76AUwmqvSyRIM
In reply to: Seller_lyUF34znaGncK’s post

First, put all your marketplaces other than UK on holiday mode. That will stop those orders coming in.

Then go to the inventory page of each marketplace and delete/close all listings.

Then go to the "sell globally" page and break any links that exist between UK and other marketplaces.

There might be quicker ways but at least step 1 will stop unwanted orders.

PS The shipping templates are specific to marketplaces so your UK shipping template does not work in other marketplaces hence why you received an order.

00
user profile
Glenn_Amazon
In reply to: Seller_lyUF34znaGncK’s post

Hi there @Seller_lyUF34znaGncK,

Hope you are well and the issue with your international Global listings have been resolved. Were you able to get these international listings removed? If you have an issue with the cancelation requiring you to work with Account Health you may just want to demonstrate how you will prevent the errored offers in the future in your plan of action. Cancelations like this generally will no longer impact your metrics after about 90 days. Thank you for your understanding.

-Glenn

00
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user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_lyUF34znaGncK’s post

First, put all your marketplaces other than UK on holiday mode. That will stop those orders coming in.

Then go to the inventory page of each marketplace and delete/close all listings.

Then go to the "sell globally" page and break any links that exist between UK and other marketplaces.

There might be quicker ways but at least step 1 will stop unwanted orders.

PS The shipping templates are specific to marketplaces so your UK shipping template does not work in other marketplaces hence why you received an order.

00
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_lyUF34znaGncK’s post

First, put all your marketplaces other than UK on holiday mode. That will stop those orders coming in.

Then go to the inventory page of each marketplace and delete/close all listings.

Then go to the "sell globally" page and break any links that exist between UK and other marketplaces.

There might be quicker ways but at least step 1 will stop unwanted orders.

PS The shipping templates are specific to marketplaces so your UK shipping template does not work in other marketplaces hence why you received an order.

00
Reply
user profile
Glenn_Amazon
In reply to: Seller_lyUF34znaGncK’s post

Hi there @Seller_lyUF34znaGncK,

Hope you are well and the issue with your international Global listings have been resolved. Were you able to get these international listings removed? If you have an issue with the cancelation requiring you to work with Account Health you may just want to demonstrate how you will prevent the errored offers in the future in your plan of action. Cancelations like this generally will no longer impact your metrics after about 90 days. Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon
In reply to: Seller_lyUF34znaGncK’s post

Hi there @Seller_lyUF34znaGncK,

Hope you are well and the issue with your international Global listings have been resolved. Were you able to get these international listings removed? If you have an issue with the cancelation requiring you to work with Account Health you may just want to demonstrate how you will prevent the errored offers in the future in your plan of action. Cancelations like this generally will no longer impact your metrics after about 90 days. Thank you for your understanding.

-Glenn

00
Reply
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