How do you control SFP volumes
How do you stop orders coming in as the same day despatch? i have set my SFP order capacity to 450, and my normal ordering handling capacity to 50, but as soon as the threshold is reached the Prime orders revert to Premium One Day delivery with the same dispatch day, which is no use whatsoever. I can't disable Premium One Day dispatch on the shipping profile. Is this how it is supposed to work? How do people deal with this?
I've raised a call (10908471472) about this on 10th March, but still not resolved
How do you control SFP volumes
How do you stop orders coming in as the same day despatch? i have set my SFP order capacity to 450, and my normal ordering handling capacity to 50, but as soon as the threshold is reached the Prime orders revert to Premium One Day delivery with the same dispatch day, which is no use whatsoever. I can't disable Premium One Day dispatch on the shipping profile. Is this how it is supposed to work? How do people deal with this?
I've raised a call (10908471472) about this on 10th March, but still not resolved
0 replies
Ezra_Amazon
Hi @Seller_CaLuDGa8aUCi3,
I checked case #10908471472 and escalated it to the partner team. Here's what they informed:
Your shipping template is using Prime Shipping Setting Automation (SSA). With SSA, one-day shipping is required. If you don't want to offer one-day shipping, you can opt out of Prime SSA.
Hope this helps clarify things!
Thanks, Ezra
