Qualification Required Stranded Inventory But No Option To Provide Documentation
Today I have items in my inventory I have been selling and they were placed in my stranded inventory. When I try to re-list it says there is a "qualification required" but when I click on the request approval tab it doesn't give me any option to submit any documents. Nothing makes sense and I don't know if it is a bug that is happening in the system or what. Can someone advise or know what is going on? It has happened for a few of my listings and through different brands.
Qualification Required Stranded Inventory But No Option To Provide Documentation
Today I have items in my inventory I have been selling and they were placed in my stranded inventory. When I try to re-list it says there is a "qualification required" but when I click on the request approval tab it doesn't give me any option to submit any documents. Nothing makes sense and I don't know if it is a bug that is happening in the system or what. Can someone advise or know what is going on? It has happened for a few of my listings and through different brands.
4 replies
Seller_XJ5fPXK82lIHl
Case ID: 15848235761
I would like to add that there is no performance notification on the listing. There has been no customer complaints (no voice of customer issues), and no account health issues, no product inauthenticity complains or compliance requests. Please advise as to what is going on and how I can solve this issue
Seller_vm9tMdD4LV3qP
Even same thing happened with me. All metrics are under control and suddenly all my listings have became inactive
TaylorR_Amazon
Hello @Seller_XJ5fPXK82lIHl, I apologize for my tardiness to your thread. I reviewed your case and am here to check in. Do you need any additional assistance?
