Help Needed: Bank Doesn’t Provide Certified Letter for UK Verification
Hello Sellers,
We’re facing an issue with our Amazon UK account verification. The verification failed because Amazon is asking for a Certified Bank Letter for the Primary Beneficial Owner.
We contacted our bank, but they informed us that they do not provide any such document. Due to this, our UK selling privileges are currently on hold.
We also reached out to Amazon support and asked if we could submit an AD Code or IEC Certificate, but they said these are not acceptable.
Has anyone else faced this issue recently? If yes, what document did you submit that worked in place of the certified bank letter? Any help or guidance on the next steps would be really appreciated.
Thanks in advance!
Help Needed: Bank Doesn’t Provide Certified Letter for UK Verification
Hello Sellers,
We’re facing an issue with our Amazon UK account verification. The verification failed because Amazon is asking for a Certified Bank Letter for the Primary Beneficial Owner.
We contacted our bank, but they informed us that they do not provide any such document. Due to this, our UK selling privileges are currently on hold.
We also reached out to Amazon support and asked if we could submit an AD Code or IEC Certificate, but they said these are not acceptable.
Has anyone else faced this issue recently? If yes, what document did you submit that worked in place of the certified bank letter? Any help or guidance on the next steps would be really appreciated.
Thanks in advance!
0 replies
Seller_Nprc5XWvdLYk9
Do you want to say who you bank with?
Are you based in the UK?
I know the bank we use - do provide such a letter - but I think charge £25 or similar for it.
And when we used to sell on other (international) amazon marketplaces the currency forwarding service we used at the time did provide us with a similar document which stated that the "client" account we used was solely for our purposes etc.