dangerous goods classification
I am seeking assistance with the dangerous goods classification. I have submitted more than five review requests for two ASINs, but none have been approved. This is a weed wack product that includes two batteries in the package. I have reviewed the relevant regulations for lithium battery products in the US marketplace and believe my product meets the safety requirements.
Below are the relevant parameters for these ASINs:
Are batteries required? Yes
Are batteries included? Yes
Battery Cell Composition: lithium_ion
Battery Weight: 334 grams
Number of Batteries: 2
Battery Type: lithium_ion
Number of Lithium-ion Cells: 6
Lithium Battery Energy Content: 3.7 Watt Hours
Lithium Battery Packaging: batteries_packed_with_equipment
Lithium Battery Weight: 0.3 grams
This information is extracted from the listing's edit page. Please review and let me know if any attributes are causing the review failure. Additionally, there is an ASIN in my backend list with identical safety attributes that passed the dangerous goods classification. Therefore, I believe the two ASINs under review meet the requirements.
Thank you for your assistance.
dangerous goods classification
I am seeking assistance with the dangerous goods classification. I have submitted more than five review requests for two ASINs, but none have been approved. This is a weed wack product that includes two batteries in the package. I have reviewed the relevant regulations for lithium battery products in the US marketplace and believe my product meets the safety requirements.
Below are the relevant parameters for these ASINs:
Are batteries required? Yes
Are batteries included? Yes
Battery Cell Composition: lithium_ion
Battery Weight: 334 grams
Number of Batteries: 2
Battery Type: lithium_ion
Number of Lithium-ion Cells: 6
Lithium Battery Energy Content: 3.7 Watt Hours
Lithium Battery Packaging: batteries_packed_with_equipment
Lithium Battery Weight: 0.3 grams
This information is extracted from the listing's edit page. Please review and let me know if any attributes are causing the review failure. Additionally, there is an ASIN in my backend list with identical safety attributes that passed the dangerous goods classification. Therefore, I believe the two ASINs under review meet the requirements.
Thank you for your assistance.
12 replies
Seller_dL0uI5E6JAZVS
I have also created a case in the backend, case ID: 15772002721.
Glenn_Amazon
Hi there @Seller_dL0uI5E6JAZVS,
Thanks for reaching out with your concerns with your Dangerous Goods Classification. I've reviewed your case with Seller Support and it is currently under review with the appropriate team. Please wait for a response from them. If the case is closed without resolution please reach out to me here and I will see what escalation options I can offer. Thank you for your understanding.
-Glenn
Seller_dL0uI5E6JAZVS
I have a question: After an ASIN has been classified as a non-deliverable hazardous item, is there still hope to change its classification? The incorrect classification happened because I mistakenly entered the wrong value for the "lithium battery weight" attribute. I thought it referred to the entire battery's weight, so I entered a much larger value, changing it from the original 0.3 to 334 by mistake. Now, I have corrected it back to 0.3, but resubmitting it for review doesn’t seem to help. The result is still a rejection.
Glenn_Amazon
Hi there @Seller_dL0uI5E6JAZVS,
It's possible that the change might be accepted, however it depends on the age of the change. If the incorrect weight was left on for an extended period (months/years) it may be more difficult for the team to accept the change. If you want to appeal further you can reason out to Seller Support to contest and request a review of the ASIN in some cases. Please provide your most recent case ID on this ASIN and I will be happy to review to see what escalation options I can offer. Thank you for your understanding.
-Glenn
Seller_dL0uI5E6JAZVS
Case ID: 15806621511
This case was opened for ASINs B0D97VJPVR and B0D97VQ13B. I am trying to request the staff to look up the "lithium battery weight" attribute (or possibly "lithium content") in Amazon’s system for these two ASINs. However, the staff mentioned that they cannot see this attribute in the system and advised me to make the changes myself.
Glenn_Amazon
Thanks for your details @Seller_dL0uI5E6JAZVS,
I'm currently investigating what options exist to update your detail page and contest the Dangerous Goods status of this product. Once I have updates from the escalation team I will reach out to you here. Thank you for your understanding.
-Glenn
Seller_dL0uI5E6JAZVS
Urgent! 172 units of sellable inventory are about to be removed and cannot be canceled.
Thank you for your assistance. However, the inventory for ASIN B0D97VQ13B is about to be removed. Please take a look at this post—I believe it might be related to the dangerous goods classification. Could you help me cancel these removal orders?
Seller_dL0uI5E6JAZVS
The latest classification results for B0D97VJPVR and B0D97VQ13B are out, and they are still categorized as DANGEROUS GOOD UNFULFILLABLE. Should I continue to submit for review, or should I wait for further action on your side?
Glenn_Amazon
Greetings @Seller_dL0uI5E6JAZVS,
I'm still waiting for a response from the escalation team regarding appealing these ASINs Hazmat Status. You can continue to appeal, however I don't yet have updates. Regarding your Removal Orders, if inventory is in the Fulfillment Center and isn't fulfillable (in this case due to the Hazmat Status) they are subject to removal/disposal per the Required Removal policy. In general it's not possible to cancel disposal orders created in this way by Seller Support as they are at process at the Fulfillment Center. To avoid disposal and have the products returned to you instead you need to update your Return Settings. I'm sorry for any difficulties this creates. Once I have updates from the team regarding the Hazmat status of these ASINs I will reach out to you again.
Thank you for your understanding.
-Glenn
Glenn_Amazon
Hello @Seller_dL0uI5E6JAZVS,
At this time the escalation team has reached out to you in a new case to assist with your appeal regarding your product's Hazmat Status. I cannot guarantee if your ASIN will be able to pass review, but the team should be able to appeal and advocate on your behalf. Please continue to work with them within this new case. Thank you for your understanding.
-Glenn